SENIOR INTEGRATED ELECTRICAL SYSTEM ENGINEER

Auckland, NZ

Rocket Lab is a global leader in launch and space systems. The rockets and satellites we build and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations. Our Electron rocket has provided reliable access to orbit since 2018, becoming one of the most frequently launched rockets in the world. Neutron will be our next rocket on the launch pad, an advanced 13-tonne payload class, reusable rocket to launch the mega constellations of the future. Our space systems business includes our extensive line of satellites and components that have enabled more than 1,700 missions including the James Webb Space Telescope, NASA Psyche Mission, Artemis I, Mars Ingenuity helicopter, and more.

ABOUT THE ROLE:

Based out of Rocket Lab’s NZ headquarters in Auckland, NZ, the Senior Integrated Electrical Systems Engineer will play a pivotal role in the end-to-end development of our spacecraft missions. This role spans all technical phases, including requirements definition, electrical architecture design, harness design, system modelling, power and energy budget management, integrated testing, and on-orbit operations support.

You will develop and optimize electrical architectures, design complex wiring harnesses, and utilize advanced modelling tools to ensure robust performance in space. Collaborating closely with multidisciplinary teams, you will oversee the build and testing processes, ensuring all functional and performance requirements are met and promptly resolving any issues to minimize delays. This is a unique opportunity to work directly with flight hardware and be responsible for designing electrical systems that will be launched into space – not in the next decade, but tomorrow.

WHAT YOU’LL GET TO DO

Define mission and system requirements to support mission objectives
Develop technical budgets and systems analysis to ensure vehicle performance and reliability
Design spacecraft electrical architectures and harnesses
Define, Implement, and carry out subsystem and system level test plans and procedures for requirements verification and validation
Guide technicians and determine integration flow for optimal spacecraft build and assembly
Collaborate closely with interdisciplinary teams to develop end-to-end solutions, for example
- Propulsion – All our spacecraft are equipped with advanced propulsion systems for delta-V capabilities, you will work closely with our fabulous propulsion team to integrate this capability into the spacecraft design
- Vehicle design – Our creative design team will require your input to ensure all requirements are being met, and come up with new ways to squeeze a spacecraft onto a small rocket
- GNC – Work with our one-in-a-million GNC team to integrate advanced sensors and actuators to perform state-of-the art maneuvers on orbit
Provide program support to team leads and program managers and be a key technical interface between the Auckland, NZ and Long Beach, USA engineering teams

YOU’LL BRING THESE QUALIFICATIONS

A Bachelor of Science degree in Aerospace Engineering, Mechanical Engineering, Electrical Engineering, or related field (advanced degree preferred).
Proven experience (5+ years) specifically on aerospace/satellite development programs, which can be anywhere from initial design through on-orbit operations
Proficiency in electronics principles and electrical systems, including power electronics, communication systems (e.g., RS-422, SPI, Ethernet, CAN bus), signal integrity, and grounding.
Proficiency with instrumentation, interfaces, and sensors including power supplies, oscilloscopes, serial devices, accelerometers, thermocouples, RTDs, and 4-20mA sensors.
Proficiency with programming languages, scripting tools, and automation (C/C++, Python preferred).
Proficiency in systems engineering tools (e.g JAMA), simulation software (e.g. Simulink, STK) and programming languages (e.g. Python, Matlab)
Strong analytical and problem-solving skills, with a keen attention to detail and a can-do attitude
Excellent communication and teamwork abilities, with a passion for space exploration and innovation

THESE QUALIFICATIONS WOULD BE NICE TO HAVE

Experience with eCAD and mCAD software packages such as Altium, SolidWorks, VeSyS, or Siemens NX.
Understanding of design for manufacture, manufacturing principles, and manufacturing techniques for electronic components and/or electrical harnesses or systems.
Experience designing and building harnesses for flight or test
Experience with satellite operations on orbit
Experience with hardware-in-the-loop testing

ROCKET LAB EMPLOYEE BENEFITS

The opportunity to work on innovative and ground-breaking technology 
Relocation support and visa sponsorship
An employee stock purchase program 
Access to world leading experts to develop your career 
Unlimited barista coffee, fruit, and snacks 
Rocket Lab merchandise – T-shirts, mission patches etc. 
Discounted health insurance with Southern Cross 
Additional parental leave entitlements 
A vibrant team culture with social activities throughout the year

If the above sounds like you apply now! 

Apply Here

Customer Support Engineering, Sr. Manager

United States

At Twelve Labs, we are pioneering the development of cutting-edge multimodal foundation models that have the ability to comprehend videos just like humans do. Our models have redefined the standards in video-language modeling, empowering us with more intuitive and far-reaching capabilities, and fundamentally transforming the way we interact with and analyze various forms of media.

With a remarkable $107 million in Seed and Series A funding, our company is backed by top-tier venture capital firms such as NVIDIA’s NVentures, NEA, Radical Ventures, and Index Ventures, and prominent AI visionaries and founders such as Fei-Fei Li, Silvio Savarese, Alexandr Wang and more. Headquartered in San Francisco, with an influential APAC presence in Seoul, our global footprint underscores our commitment to driving worldwide innovation.

We are a global company that values the uniqueness of each person’s journey. It is the differences in our cultural, educational, and life experiences that allow us to constantly challenge the status quo. We are looking for individuals who are motivated by our mission and eager to make an impact as we push the bounds of technology to transform the world. Join us as we revolutionize video understanding and multimodal AI.

About the Role

As our first Customer Support Engineering Manager, you’ll lead and scale our customer support engineering function from the ground up. You’ll be responsible for building the team, designing support strategies, and ensuring exceptional technical support experiences for our users. This is a high-impact role that blends hands-on technical expertise with team leadership and cross-functional collaboration.

You’ll act as the strategic and operational leader of the support function, guiding our support engineers while working closely with the science, product, and engineering (SPE) teams. This is an opportunity to shape how TwelveLabs supports its most technical users — and define the long-term vision of customer support.

What You’ll Do

Build and lead the support engineering team: Hire, mentor, and develop a team of high-performing technical support engineers.
Define and scale support processes: Architect support workflows and ticketing structures using tools like HubSpot, Clay, and Linear.
Set and monitor KPIs: Own performance metrics such as response times, resolution SLAs, CSAT/NPS, and support engineering productivity.
Serve as a technical escalation point: Support your team in debugging complex issues across our product.
Coordinate across SPE teams: Facilitate cross-functional problem-solving between support, engineering, and product teams.
Lead high-touch support for strategic customers: Step in directly when needed to support key enterprise accounts and unblock critical issues.
Optimize support systems: Evaluate and implement support tools, automation, and self-service strategies.
Champion knowledge management: Oversee the development of both internal and external documentation, FAQs, and debugging guides.
Drive proactive support strategies: Reduce ticket volume and increase satisfaction by identifying product friction points and advocating for upstream improvements.
Be the voice of the customer: Synthesize support insights into actionable feedback for product and engineering teams.
Enable customer retention and growth: Collaborate with sales and solutions teams to drive adoption, renewals, and satisfaction.
Represent TwelveLabs’ technical expertise: Build trust and long-term relationships with technical stakeholders across our customer base.

You Might Be a Fit If You

Have 5–8+ years of experience in technical support, solutions engineering, or dev-focused customer success — with 2+ years in a leadership role.
Are comfortable reading and debugging code (Python and JavaScript preferred).
Understand or are eager to learn the fundamentals of ML, generative AI, or media pipelines.
Have a strong track record of building high-performing support teams and support systems from scratch.
Communicate with clarity, empathy, and precision — even under pressure.
Thrive in fast-paced, ambiguous environments where your decisions shape company-wide systems.

Nice to Haves

Experience in early-stage or high-growth startups.
Familiarity with developer tools, video platforms, or ML APIs.
Exposure to customer success metrics like expansion, retention, and onboarding experience.

Benefits and Perks

An open and inclusive culture and work environment.
Work closely with a collaborative, mission-driven team on cutting-edge AI technology.
Full health, dental, and vision benefits
Extremely flexible PTO and parental leave policy. The office closed the week of Christmas and New Years.
VISA support (such as H1B and OPT transfer for US employees)

Apply Here

Senior Software Engineer

San Francisco

Halliday is the first Workflow protocol. By safely involving AI and third parties in complex workflows, Halliday enables you to create breakthrough applications in hours, not years.

Halliday Payments, the first-party application built on top of the protocol, streamlines onboarding by enabling users to seamlessly acquire any asset on your chain with just a single click, creating a frictionless user experience.

Backed by a16z and #Hashed, we have partnered with prominent developers such as ApeChain, Story Protocol and DeFi Kingdoms.

Our team comes from Stanford, Harvard, and Carnegie Mellon, and has years of experience at the most recognized Web2 and Web3 brands in the world, including Alphabet, Meta, Netflix, Stripe, Compound and more

About the role

As a Senior Software Engineer at Halliday, you’ll play a pivotal role in designing and building the core infrastructure driving the future of commerce. This is an opportunity to work on cutting edge technology that makes blockchain accessible, seamless, and secure, while collaborating with a talented and passionate team.

What you’ll be doing

Architect and build secure distributed systems that integrate blockchains, cryptography, decentralized finance, zero knowledge proofs, and many other bleeding edge technologies.
Develop scalable services, APIs, and robust testing frameworks to support our platform.
Utilize open-source blockchain SDKs to interact with various networks, protocols, and smart contracts.
Contribute to the development and refinement of Halliday’s public SDKs, making it easy for developers to integrate with our services.
Collaborate with cross-functional teams, including design, product, engineering, and business to build impactful solutions that advance the web3 ecosystem.
Innovate and expand on our foundational cross-chain protocol.
Continuously identify and implement improvements to enhance our platform’s performance, security, and scalability.

What we’re looking for

Strong expertise as a full-stack engineer, with experience in frontend, backend, and/or protocol development.
Extensive experience as a software engineer, demonstrated through impactful projects such as developing scalable applications, building robust APIs, or contributing to widely-used libraries and frameworks.
A quick learner with a passion for exploring new technologies and creating innovative solutions.
A collaborative mindset and excellent problem-solving skills.
Located in or willing to relocate to the San Francisco Bay Area or New York City.

Nice to haves

Experience working with blockchain technologies, including EVM-based chains, Bitcoin, and/or Solana.
Solid understanding of blockchain concepts, including smart contracts, cryptography, and decentralized applications.
Familiarity with modern web services, cloud infrastructure, containerization, and deployment pipelines.

Why Work at Halliday?

A role with significant autonomy to build out the next generation infrastructure of the blockchain space.
Competitive compensation package, with unlimited PTO and a friendly work environment.
For international candidates – we offer visa sponsorship!

Apply here