Job Description
About the Role:
We are seeking a Product Specialist with expertise in FinTech, SaaS, or technology sales to drive product adoption, support partnerships, and ensure seamless API integrations for our solutions. The ideal candidate will bridge the gap between technical teams and clients, ensuring our products deliver maximum value.
Key Responsibilities:
Product Expertise & Sales Support
- Serve as the go-to expert on product features, benefits, and technical capabilities.
- Collaborate with sales teams to demonstrate product value to prospects and clients.
- Develop sales collateral, case studies, and competitive analysis.
Partnerships & API Integration
- Onboard and support partners in integrating our APIs
- Troubleshoot technical issues and liaise with engineering teams for resolutions.
- Train partners and clients on product usage and best practices.
Product Marketing & Growth
- Craft product messaging, documentation, and training materials.
- Gather customer feedback to influence product roadmap decisions.
- Analyze market trends to identify growth opportunities.
Customer Success
- Ensure high adoption and satisfaction post-sale.
Job Category: On Site
Job Type: Full Time
Job Location: Greater Accra